Frequently asked questions

Explore the size, shape, features, and instructions on each product page. Start with what feels comfortable to you; there is no single right choice.

No single water-resistance rating applies to our whole collection. Check the specific product page and supplied instructions before cleaning or using near water.

Available delivery options and charges are shown at checkout. Consult your order confirmation for the information associated with your purchase.

For hygiene reasons, we do not offer voluntary change-of-mind returns or refunds on intimate products, to the extent permitted by law. Faulty items, incorrect orders, and mandatory consumer rights are handled separately. Please read our refund policy before purchasing.

Use our contact page and include your order number and a description of the issue. Do not send intimate images. We will review the issue and the remedies available under applicable law.